Equipping education, workforce and HR professionals to unlock access to better jobs

Shanna Boutchyard

Manager - Employment Programs, Rappahannock Goodwill Industries
joined over 3 years ago.


Recent Activity:

Posted in Strategies for Addressing Communication Challenges

I've been guilty of sharing information with a large group that was only intended for a small percentage of that group, because I didn't want the information to be received too critically, and I wanted to avoid confrontation. I thought sharing it to the whole group would make it more general in nature, and people wouldn't take it personally. I have since learned that this is not effective. 

Posted in Best Practices in Critical Thinking

Critical thinking has happened when I assume everyone is on the exact same page regarding a supposed outcome and how we are supposed to be reaching that outcome. When I start to questions people's data or lack of, I fail to think about why they not be reaching the assumed outcomes. 

Posted in Strategies for Facilitating Difficult Meeting Conversations

Lead meetings as neutrally as possible. When different perspectives abound, It's best to not take sides, and keep the meeting moving forward. I have made the mistake of not being prepared with questions and research during meetings that will create open and creative conversations, and accomplish goals. I will definitely be more prepared moving forward. 

Posted in Inspiring Leader Attributes

Thinking about the changing world of services during this trying time. The leaders I think are most successful are very open and honest about what they know and don't know, and also stay in close communication with their teams and other partners to make sure we're all supporting those in need the best way we can. Humility has been key to those I have found most inspiring and motivating during this time.

Posted in Expanding Your Leadership Skills

Listening to each team member and making time for their development honestly helps me develop my own skills. Always being open to feedback from all levels of the organization helps me stay grounded. Researching and learning from other leaders in my field helps me stay current.